Nova Scotia family’s Disney World trip grounded after Sunwing quietly reduces service
A Nova Scotia family is upset after Sunwing cancelled their March break flight to Orlando, Fla., with little explanation.
Kevin Hindle said he and his wife made the decision at the end of October to take their daughter, son-in-law, and their two kids to Disney World and booked their flights and accommodations through Sunwing.
The trip was announced to the grandkids, aged five and seven, as a Christmas present. They got Disney-themed backpacks and personal invitations from Disney characters.
“(My granddaughter) jumps off the couch and starts dancing — ‘We’re going to Disney! We’re going to Disney!’” said Hindle.
But now that trip won’t be taking off.
The first “hiccup” came in November, Hindle said, after Sunwing cancelled their flight scheduled for March 10, which was initially supposed to land in Melbourne, Fla., about an hour from Orlando.
They learned that the flight had actually been moved to Orlando, and Sunwing wanted them to rebook at a more expensive price point.
With the help of their travel agent, Hindle said they were able to successfully get their flight transferred, and he thought all was well.
Fast forward to Jan. 9., and Hindle’s travel…
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